Merchant forum - eWAY

Welcome to eWAY’s interactive forum where you can participate in the exciting eWAY action and we can share our ideas with you.

eWAY aims to provide you with the best possible products for your online store. Help us continue to provide you with great service by sharing your ideas and voting for suggestions on our forum.

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  1. Litecart

    It would be great to see an integration to litecart for eway as it is a very good shopping cart platform

    1 vote
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    • Tax Deductible receipt

      Create a way for a Tax Deductible receipt to be sent out to recipients - Why can't a charity have that option?

      1 vote
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      • Add a Terms & Conditions agreement tick box to Pay Now button

        Add a T&C agreement tick box on the eWAY page where the credit card details are entered.

        Add a data-TsAndCsURL= "url" to the button parameters

        1 vote
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          0 comments  ·  Rapid 3.0  ·  Admin →
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          1 vote
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            1 comment  ·  Mobile App  ·  Admin →
          • 1 vote
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              1 comment  ·  Admin →
            • Add support to UTF8 please

              Hi,

              What's happening with UTF8 support please?

              Take for example this valid USA place name:
              Hōnaunau-Napoʻopoʻo

              Michael Hallager

              3 votes
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              • quickbooks online integration

                Would be great to see the same kind of integration with Quickbooks Online that you have with Xero!

                7 votes
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                • 1 vote
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                  • Increase the Invoice Description field length

                    Increase the Invoice Description field length - 64 characters max is only marginally better than the Reference field at 50. 256 characters? Longer is better, but I also understand there's a storage penalty.

                    3 votes
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                    • Add Country of Card Issuer to Custom Reports

                      For businesses selling internationally, it is vital that they know which country the customer is in when they order so that GST can be calculated. One way to do this is by using Country of Card Issuer, can this please be added to the Custom Reports?

                      11 votes
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                        0 comments  ·  MYeWAY  ·  Admin →
                      • integrate Q Card

                        Would be good to integrate with Q Card as a payment option in NZ

                        1 vote
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                          0 comments  ·  eWAY NZ  ·  Admin →
                        • Integrate with CIN7

                          Simone would like us to integrate with CIN7

                          1 vote
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                          • Include the value of the transaction in the Beagle alert email

                            It would be really helpful if you were to include the value of the transaction in the Beagle alert emails.

                            As it stands we need to look through dozens of these alerts each and every day. This includes many low value transactions that are not worthy of the time needed to investigate.

                            Alternately you could consider offering an option within the Beagle settings that allow us to set a value trigger level. i.e. do not email alerts for transactions under X value.

                            Thanks.

                            4 votes
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                              0 comments  ·  Rapid 3.0  ·  Admin →
                            • Enable credit card capture for partial order fulfillment

                              Currently eWay only allows one capture of the credit card charge. A change is required to enable multiple capture up to the value of the original credit card pre-authorisation to enable partial orders to be processed and customers charged the correct amount.

                              1 vote
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                                0 comments  ·  MYeWAY  ·  Admin →
                              • Restrict access to MYeWAY to an IP address/range

                                Provide the ability to set a list of IP addresses and/or an IP address range that are permitted to login to the MYeWAY account.

                                This would then allow access to MYeWAY to be restricted to PCs on our company's network or any "known" PCx off the network.

                                Essentailly our company would only like users to be able to login while on their PC at work - not from anywhere.

                                3 votes
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                                  0 comments  ·  MYeWAY  ·  Admin →
                                • Apple Pay support for Shopify

                                  Can we get Apple Pay for eway on Shopify?? I love using eway and have had a great experience to date but with the amount of traffic we see via mobile on our store we are missing out on capturing payments quickly and easily via apple pay.

                                  3 votes
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                                    0 comments  ·  Rapid 3.0  ·  Admin →
                                  • Eway invoices should list merchant fees even it's when taken out by partner bank

                                    Hi everyone,
                                    This affects: Australia, New Zealand, Hong Kong, Malaysia, Singapore
                                    See this article on the matter:
                                    https://go.eway.io/s/article/ka828000000L2LuAAK/eWAY-has-charged-me-for-my-transactions-but-my-invoice-says-there-was-nothing-charged

                                    Basically even though the bank (in our case NAB) is giving the merchant fees directly to eWAY, eWAY should still provide a Tax invoice stating what was charged. The status of each invoice currently says "Paid in Full" but the amount says "AUD 0.00".

                                    The bank does not allow access to internet banking for merchant accounts and so the only way to get this information is to rely on paper bank statements. This is troublesome at best, plus it's 2017 so I…

                                    9 votes
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                                      1 comment  ·  MYeWAY  ·  Admin →
                                    • Add Beagle Score to Magento Comment

                                      Add Beagle Score to comments in orders screen in Magento.

                                      3 votes
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                                        0 comments  ·  Rapid 3.0  ·  Admin →
                                      • Web Logo design

                                        I want to get logo design information. http://www.abcdesign.com

                                        1 vote
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                                          0 comments  ·  3-D Secure  ·  Admin →
                                        • when completing a Pre-Auth payment we cannot access the description and reference fields on the Complete Pre-Auth page.

                                          We have recently moved from using Stored transactions to Pre-Auth transactions and when completing a Pre-Auth payment we cannot access the description and reference fields on the Complete Pre-Auth page. Is it possible to have access to these fields as we use them to advise the customer their Tax Invoice number that relates to the payment.

                                          3 votes
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                                            1 comment  ·  Admin →
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