Merchant forum - eWAY

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  1. Display individual eway transaction fees in the Transaction Report or Settlement Totals screens

    Currently I can only see a monthly total of eway transaction fees charged via My Account > Your eWAY Invoices.

    Can you possibly provide a 'eWAY transaction fee' box in the Transaction Report or Settlement Totals screens so we can see the fee per transaction.

    Many Thanks in advance.

    1 vote
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      0 comments  ·  MYeWAY  ·  Admin →
    • English tuition

      Again, text and reference books it does not provide a list of choices. English tuition It would be better if there are at least five textbooks and reference books may be presented in each topic. English tutor curriculum as one of the main resources of middle school English teaching.

      VISIT HERE TO HAVE MORE INFORMATION:http://eduedge-tuition.com/

      3 votes
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        0 comments  ·  3-D Secure  ·  Admin →
      • Recurring Payment notice under 'type' on transaction page

        When searching my transactions to ensure nothing is missed from the recurring billing customers, it would be helpful to have 'recurring payment' under the 'type' of payment on the transactions page. This way I will know if it's a new transaction, recurring transaction or a refund. Helps when cross checking on my website and keeping track of recurring payments.

        3 votes
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        • Provide SSO/SAML authentication capability for the MyeWay portal

          It would be good to be able to integrate with on prem or hosted SAML/SSO/Identity providers so that the MyeWay portal could be more easily accessed.

          1 vote
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            0 comments  ·  MYeWAY  ·  Admin →
          • Improve Fraud Prevention

            In short: a Beagle Rule that allows you to set a distance to IP address limit for transactions.

            For example: the distance from IP to the shipping address is over (500km then it gets blocked/challenged). Or at least have it so the further the distance the bigger the risk score increases as well.

            Currently I've had several fraudulent transactions go through that have beaten the system (beagle) but would not have taken place had this been in place.

            E.g. Perth IP address; and billing address / delivery address Sydney. Obviously some circumstances that could arise why that could be legitimate.…

            6 votes
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              0 comments  ·  MYeWAY  ·  Admin →
            • Surcharges for IVR payments accepted

              I have applied the IVR payment option to may payments over the phone on to my invoices. I noticed when I went through the process, no surcharge message was present.

              With every IVR call today to make payments to utilities etc, a surcharge is always present.

              eWay could have prerecorded surcharge amounts in their IVR system, setup in the MyeWAY settings area, offering surcharge set amounts options.

              When a customer calls in on the provided numbers, they enter the Biller ID, that is when the IVR system checks status of Biller ID and also could pick up the surcharge amount…

              1 vote
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              • Invoice Description field in Transaction Query API

                Include the invoice description field in the response for the Transaction Query API. Currently you only include the invoice reference field, but we really need the description as well for our reporting needs.

                1 vote
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                  0 comments  ·  Rapid 3.0  ·  Admin →
                • Add a field in myeway manual transaction that calculates the fee that we need to add to each transaction to cover the merchant fees we incur

                  When making a manual transaction can a field be added that calculates the fee we need to add to the total to cover the merchant fee costs we incur.

                  Suggeting a percentage field is added, drop down list that you enmter the percent you want to calculate, ie enter 2 and it calculate the amount we have entered as the payment by 2 percent, then this figure is displayed and added to total.

                  It would not be compulsory field.

                  3 votes
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                    0 comments  ·  MYeWAY  ·  Admin →
                  • Please show the last 4 digits of the CC on the transaction receipt

                    Showing the last 4 credit card digits on the transaction receipt will help us to identify fraud. This was an option with ematters. If a client has made 3 attempts to pay for an item before successfully paying for it, we could easily see that they had tried 4 different credit cards (which is very suspicious).

                    6 votes
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                    • 6 votes
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                        1 comment  ·  Admin →
                      • Automated settlement reports for invoice reference data

                        There is currently no way to automate a scheduled report of what settled yesterday. As the bank account is settled with the monies coming in from the transactional log. Our accounts department has to log in every day and add up the value to work out the grand total of what hit the bank account. We have setup custom reports but now I have my receptionist logging in each day and sending off the emails. On a Monday though, she needs to alter the report and do Friday, Saturday and Sunday. Need the total settled value, with the invoice reference…

                        3 votes
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                        • Allow customisable report exports (provide more data columns!)

                          All transaction data should be able to be exported not just certain fields. Particularly required is card type, financial institution, expiry etc to help with fraud calls

                          11 votes
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                            0 comments  ·  MYeWAY  ·  Admin →
                          • eWay UK: Put payments through manually using Token payments

                            Though you can add a customer manually as a stored Token you cannot actually charge them manually using this information ('Completed' on a former request for this is incorrect - you can add customers manually but you cannot charge them)

                            4 votes
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                              0 comments  ·  eWAY UK  ·  Admin →
                            • Customizable Responsive Shared Page

                              We use Xero for our invoicing and have just added eWAYs PayThis to enable us to receive credit card payments. The Responsive Shared Page that handles the transaction is a bit clunky; it doesn't read like an invoice; the line totals, sub total and GST is displayed bottom left and the amount due is displayed top right. This format is very confusing. I know you can add your company logo, but without being able to edit this page more thoroughly, it doesn't appear as succinct as it could.

                              For example, with a Xero invoice, you can edit the formatting of…

                              3 votes
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                                0 comments  ·  Xero  ·  Admin →
                              • Client record migration and report generation

                                1. Option to migrate client details from transaction report to either Token or Recurring Client database.
                                2. Option to differentiate between Manual, Token, and Recurring transactions when generating a transaction report.
                                3. Option to generate transaction report of only Manual Transactions

                                1 vote
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                                  0 comments  ·  MYeWAY  ·  Admin →
                                • Having the API accept dollar values with decimal points instead of requiring cents value.

                                  Having the API accept dollar values with decimal points instead of requiring cents value.

                                  3 votes
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                                    0 comments  ·  Rapid 3.0  ·  Admin →
                                  • Refund API in Android SDK

                                    It would be nice if we have at-least some more APIs in Android/iOS Lib such as "Refund" APIs.

                                    1 vote
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                                      0 comments  ·  Mobile App  ·  Admin →
                                    • Add custom email address for pay now

                                      Is it possible for a customer to enter an email address when paying an invoice from Xero (using Pay Now) for the receipt? We have organisation's with multiple customers and we can never add them all to Xero, yet the invoice only goes to one person. We are always getting complaints that they get payment receipt details but do not know what they are for

                                      1 vote
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                                        0 comments  ·  Xero  ·  Admin →
                                      • Checkbox Option to Send Reciept to Customer on Refund and Recharge Screen

                                        On the 'Charge Credit Card Again' screen and the 'Refund Transaction' screen it would be handy if there was a checkbox that you could uncheck if you didn't want an email receipt sent to the customer. There's an option to turn off email receipts globally but it would be helpful if this could be controlled on each transaction manually processed on these screens.

                                        The reason for wanting this is that after a purchase I would like to recharge the credit card a small amount (under $1) and then immediately refund the same amount. I don't want an email sent to…

                                        4 votes
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                                        • AVS partial fail

                                          At the moment, AVS checks are either on or off. It would be awesome to set it to allow first line address fails, whilst forcing postcode to match.
                                          As many will find, the first line sometimes is hard to get to match, for people in flats or with house names etc. Therefore having the option to be more selective with AVS checks would be great.

                                          1 vote
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