Merchant forum - eWAY

Welcome to eWAY’s interactive forum where you can participate in the exciting eWAY action and we can share our ideas with you.

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  1. Leading iPhone Application Development In Dubai

    Xicom.ae has been in a leading brand among the realm of ios developer companies, so if you are looking for the expert to do the job for you than look no further and give us this honor.

    1 vote
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      0 comments  ·  Mobile App  ·  Admin →
    • quickbooks online integration

      Would be great to see the same kind of integration with Quickbooks Online that you have with Xero!

      4 votes
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      • 1 vote
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        • Increase the Invoice Description field length

          Increase the Invoice Description field length - 64 characters max is only marginally better than the Reference field at 50. 256 characters? Longer is better, but I also understand there's a storage penalty.

          3 votes
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          • Add Country of Card Issuer to Custom Reports

            For businesses selling internationally, it is vital that they know which country the customer is in when they order so that GST can be calculated. One way to do this is by using Country of Card Issuer, can this please be added to the Custom Reports?

            8 votes
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              0 comments  ·  MYeWAY  ·  Admin →
            • integrate Q Card

              Would be good to integrate with Q Card as a payment option in NZ

              1 vote
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                0 comments  ·  eWAY NZ  ·  Admin →
              • Integrate with CIN7

                Simone would like us to integrate with CIN7

                1 vote
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                • Include the value of the transaction in the Beagle alert email

                  It would be really helpful if you were to include the value of the transaction in the Beagle alert emails.

                  As it stands we need to look through dozens of these alerts each and every day. This includes many low value transactions that are not worthy of the time needed to investigate.

                  Alternately you could consider offering an option within the Beagle settings that allow us to set a value trigger level. i.e. do not email alerts for transactions under X value.

                  Thanks.

                  4 votes
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                    0 comments  ·  Rapid 3.0  ·  Admin →
                  • Enable credit card capture for partial order fulfillment

                    Currently eWay only allows one capture of the credit card charge. A change is required to enable multiple capture up to the value of the original credit card pre-authorisation to enable partial orders to be processed and customers charged the correct amount.

                    1 vote
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                      0 comments  ·  MYeWAY  ·  Admin →
                    • Restrict access to MYeWAY to an IP address/range

                      Provide the ability to set a list of IP addresses and/or an IP address range that are permitted to login to the MYeWAY account.

                      This would then allow access to MYeWAY to be restricted to PCs on our company's network or any "known" PCx off the network.

                      Essentailly our company would only like users to be able to login while on their PC at work - not from anywhere.

                      3 votes
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                        0 comments  ·  MYeWAY  ·  Admin →
                      • Apple Pay support for Shopify

                        Can we get Apple Pay for eway on Shopify?? I love using eway and have had a great experience to date but with the amount of traffic we see via mobile on our store we are missing out on capturing payments quickly and easily via apple pay.

                        3 votes
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                          0 comments  ·  Rapid 3.0  ·  Admin →
                        • Eway invoices should list merchant fees even it's when taken out by partner bank

                          Hi everyone,
                          This affects: Australia, New Zealand, Hong Kong, Malaysia, Singapore
                          See this article on the matter:
                          https://go.eway.io/s/article/ka828000000L2LuAAK/eWAY-has-charged-me-for-my-transactions-but-my-invoice-says-there-was-nothing-charged

                          Basically even though the bank (in our case NAB) is giving the merchant fees directly to eWAY, eWAY should still provide a Tax invoice stating what was charged. The status of each invoice currently says "Paid in Full" but the amount says "AUD 0.00".

                          The bank does not allow access to internet banking for merchant accounts and so the only way to get this information is to rely on paper bank statements. This is troublesome at best, plus it's 2017 so I…

                          9 votes
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                            1 comment  ·  MYeWAY  ·  Admin →
                          • Add Beagle Score to Magento Comment

                            Add Beagle Score to comments in orders screen in Magento.

                            3 votes
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                              0 comments  ·  Rapid 3.0  ·  Admin →
                            • Web Logo design

                              I want to get logo design information. http://www.abcdesign.com

                              1 vote
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                                0 comments  ·  3-D Secure  ·  Admin →
                              • when completing a Pre-Auth payment we cannot access the description and reference fields on the Complete Pre-Auth page.

                                We have recently moved from using Stored transactions to Pre-Auth transactions and when completing a Pre-Auth payment we cannot access the description and reference fields on the Complete Pre-Auth page. Is it possible to have access to these fields as we use them to advise the customer their Tax Invoice number that relates to the payment.

                                3 votes
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                                  1 comment  ·  Admin →
                                • Universal sign on for your customers with multiple accounts

                                  I have multiple eway accounts and sign in and out of them all throughout the day. It would be great if I could access all the accounts from a single sign on.

                                  Thanks

                                  3 votes
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                                    0 comments  ·  MYeWAY  ·  Admin →
                                  • Looking For Mobile App Developer for My New App

                                    Can anyone please give me any suggestion who should I hire a mobile app development company or go for a freelancer to get my business app. I am running a pet shop and now want to grow it for this I will need an interactive mobile app where my client can pay and get their order status instantly. The inter-phase must be appealing with sold pet colours. I have searched a company https://www.ingic.ae/services/mobile-apps/ and confuse will it work for me or not

                                    4 votes
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                                      1 comment  ·  Mobile App  ·  Admin →
                                    • Return payment type (e.g. VISA, Mastercard, PayPal etc) from transaction query response when using Shared Responsive Page

                                      Currently when using the shared responsive page together with PayPal, there is no way to know whether the customer has paid with PayPal or with eWAY (or with any other payment method available on the shared responsive page).

                                      Further, when the customer chooses to pay with eWAY using a credit card, there is no information about the type of credit card used (VISA, Mastercard etc).

                                      Suggestion is to add a couple of response fields to the transaction query API:

                                      1. payment method - e.g. Credit Card (eWAY), PayPal etc.
                                      2. card type - e.g. VISA, Mastercard, American Express etc.

                                      3 votes
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                                        0 comments  ·  Rapid 3.0  ·  Admin →
                                      • Filters in Transaction Report

                                        Front end filtering to be applied to the export functionality. Currently filters can be applied to the front end transaction list, however when exporting the data the filters are lost and you always get the same set of records. Would be great to save the search and also to be able to export/email the result.

                                        3 votes
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                                          0 comments  ·  MYeWAY  ·  Admin →
                                        • Add authorisation code to manual transaction confirmation box

                                          MYeWAY->Payments->Manual Transaction->Transaction Results: add the Authorisation Code to the confirmation box that appears after the manual transaction is processed. It currently gives the response code and text, but it'd be handy to have the auth code too, so we don't have to click into the Details screen to get the code, which we write it on our paper credit card slips to show we actually processed the transaction and it *was* authorised.

                                          4 votes
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                                            0 comments  ·  MYeWAY  ·  Admin →
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